Remote and On-site Technical Support
Server, firewall, and network infrastructure monitoring
Cybersecurity
Network Management
Server Management
Backup and Disaster Recovery
VOIP Services
Cloud Solutions
The Impact of Managed IT Services
XSI’s IT Services is a comprehensive approach to managing your technology infrastructure. It provides a comprehensive range of technologies designed to optimize your IT infrastructure, improve security, and boost productivity.
Remote and On-site Technical Support
User support/helpdesk services either by phone, email, remote computer access or on-site Troubleshooting of Software and Hardware when problems occur
Server, firewall, and network infrastructure monitoring
Keeping an eye on your servers, firewalls, and network systems to make sure they work well and are safe from any potential problems or threats.
Cybersecurity
Operating System Patching and Software Update Installation Next-generation antivirus and threat-hunting solutions, fix vulnerabilities by regularly inspecting and fixing the weak spots to defend from hackers and other threats.
Network Management
Network setup, configuration, monitoring, maintenance, and optimizing computer network to ensure its efficient and reliable operation.
Server Management
Server setup, configuration, monitoring, maintenance, troubleshooting, and security management.
Backup and Disaster Recovery
Implementing regular data backups, both on-site and off-site, to ensure that your critical information is protected and can be quickly restored in the event of data loss or system failure.
VOIP Services
Enable voice communication and multimedia sessions over the internet, allowing people to make phone calls using the internet instead of traditional telephone lines.
Cloud Solutions
Online services that let you store, access, and use data and applications over the internet such as Microsoft 365, Google Workspace, Amazon Web Services, Microsoft Azure.
24/7 Monitoring
Here's How We Work Round-the-clock to Ensure Your Peace of Mind:
- Safeguarding your critical business data through robust backup systems, facilitating swift disaster recovery when needed
- Scanning for viruses, malware, actively hunting for threats and vulnerabilities to fortify your defenses.
- Implementing software upgrades and applying security patches to your operating system.
- Continuously monitoring servers, firewalls, and network infrastructure for both operational efficiency and security.
